Professional team to handle your customer support

Enhance your success with highly experienced and cost-effective outsourced customer service.
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HERE’S HOW WE can HELP

Player support
for your game

User support
for your app

VIP support
for valued customers

Community moderation

Replies to reviews

Bespoke services

OUR NUMBERS

100,000+

Tickets resolved monthly

100+

Projects supported

24/7

Omnichannel assistance

WITH ANSVERY YOU GET

OUTSOURCING
Ansvery customer support will help each and every of your users feel special. We provide a personal approach in solving user problems and answering their questions.
CONSULTING
Our team will help you build the best customer support for your product: from hiring and training agents to finding your unique voice and setting up communication tools.

LOVED BY CLIENTS WORLDWIDE

Lena (Yajing)
Lead of Customer Service
Oasis games
It was a pleasure working with Ansvery. They are very professional and understand our requirements very well. They’ve been working hard from the first day. They always are flexible when we talk about making changes.
Andrey Adno
Founder
SketchAR
We turned to Ansvery to get quality user support and improve the app's rating, which was 3 stars at that time. Ansvery have proven their flexibility by creating communication strategy specifically for our needs. The result was not long in coming, and after a year the app's rating increased to 4 points!
Nadezhda Klementyeva
Customer Support Lead
Kefir
Several years of cooperation with Ansvery allowed us to maintain a high level of interaction with our players. Thanks to the professionalism of Ansvery specialists, our studio solves players’ problems quickly and efficiently, leaving them only with positive emotions after contacting support. Ansvery promptly responds to problems of any complexity and does not leave our users without help.
Valentina Chak
CS Team Lead
Planner 5D
We’ve been working with the Ansvery team for several years now. During this time, they’ve helped us not only with supporting users in tickets – they also respond to store reviews, spread information about our brand, and are responsible for moderating AI-constructed design plans. Since they take care of all recruitment issues, we’ve forgotten about agent turnover in our support department, which used to be a bother. If you can’t or don’t want to maintain your own in-house support department, Ansvery is a perfect solution!
Аnton Kotelnikov
When you create a startup, the most valuable resources are time and people. The Ansvery team helps to save time and takes over the vertical of community management and support. As a result, we get to know our users even better and focus on improvements for them.
Maria Shabunina
Customer Experience Specialist
Ciliz Co. Ltd.
We want to thank Ansvery for quick and efficient feedback provided by their support specialists, and also for supporting users not just at daytime, but also at night and during holidays.

GET STARTED TODAY

Request a quote and join the best teams who choose to outsource their customer support

OUR NEWS & UPDATES

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Why CSAT may not help to measure the quality of your support

Read our research on why you shouldn't rely solely on the CSAT metric to measure customer service performance.
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6 most common issues free-to-play gamers face

Get to know how customer support can help with long-term player retention in f2p games.

WE WORK WITH MAJOR HELPDESK PLATFORMS