1. Our general principles on data processing
We collect and use Personal Data from our users basically only then, when this is necessary to provide a functional website as well as to deliver our content and services. We do it only if we have a valid legal basis for processing it under the applicable laws, such as:
Having obtained your consent
Needing to do so to fulfill an agreement with you
Having a legal obligation to do so
Having objective reasons that do not harm your interests
Inform the nature and purpose of processing
Use info for intended purpose or for other purposes that are compatible with the original one
Not disclose information on any websites, internet chat forums or social media that could identify a person unless we have an agreement with you or are legally obliged to do so
We use security standards and technical measures that ensure your information is stored safely and securely.
We do not store your personal information longer than what is necessary to serve the purposes for which the personal information was collected or further processed.
Process data in accordance with GDPR and other relevant privacy legislation
2. Types of information we process
Information you supply to us. You may supply us with information about you by filling in forms on our website. This includes information you provide when you submit a contact/enquiry form such as name, email address or job title.
Correspondence: if you contact us, we will normally keep a record of this interaction.
Surveys: we may ask you to fill in our surveys for research purposes, where we may ask personal information such as your name or email address.
Promotions: we may ask for your information in order to participate in contests, raffles or promotions that we may organize.
Marketing preferences: such as information regarding communication preferences and information regarding relevant services to offer you.
Social networking websites: if you get in contact with us or like our website through our social media channels, we may have access to the information you share, which may include Personal Data (this will depend on your privacy settings).
3. Purposes for Collecting Personal Information
We may ask for your information when you register or enter information on our website, subscribe to a newsletter, fill out a form or use our Live Chat. By ‘processing’ we mean obtaining, using, disclosing, storing and eventually deleting data.
We process your Personal Data for the purpose of running our business and providing you advice regarding customer support services. We process your information only when you request for services or information from us, register with us, participate in public forums or interact with us in any other way.
4. How we may use the information we collect
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other website features in the following ways:
To market our services, and to tailor our marketing and sales activities to your or your company’s interests;
To analyze, develop, improve and optimize the use, function and performance of our website and products and services.
To send periodic emails regarding your order or other products and services.
To follow up with them after correspondence (live chat, email or phone inquiries)
Send you newsletters if you’ve signed up for them, you may opt-out at any time by following the unsubscribe instructions located at the bottom of each communication.
5. Public Forums and Chat Features
Certain features on the Ansvery website give you an opportunity to interact with us and others. These may include the community forums, chats, submitting a letter to the editor, creating community profiles, and rating, tagging, and commenting on articles. When you use these features, you should be aware that any information you choose to submit, including your name, user name, location, email address, profile information, picture or image, likes, status, and comments, including any political or religious or other beliefs you express, may be publicly available to anyone, including other users, search engines, advertisers, third party application developers, and anyone else with access to the Ansvery website. We are not responsible for any information you choose to submit and make public through these interactive features.
To request removal of your personal information from publicly available areas of the website, contact us at firstname.lastname@example.org. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
6. Sharing your information with other companies/3rd party disclosure
We do not sell personal information that we collect. We only share your information as described in this policy. We process your information for the purposes described in this policy, which include the above-listed commercial and business purposes in the meaning of the CCPA (see the "Purposes for Collecting Personal Information" section above).
We may disclose your personal information to:
Third party service providers (for example website hosting and management, analytics, event/campaign management, select resellers and distributors, information technology and related infrastructure provision, error monitoring, security, debugging, auditing, internal research or for improvement purposes and other similar service providers) in order for those service providers to perform business functions on behalf of Company.
Professional advisors including lawyers, accountants and insurers where necessary to enable them to provide their services to us.
Legal authorities or pursuant to legal regulations that require reporting/sharing in certain circumstances or for prosecution and/or prevention of unlawful activities.
We may also share your Personal Data with third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your Personal Data in the same way as set out in this privacy notice.
Third-party linksWe do not include or offer third-party products or services on our website.
Cookies are small files that a website or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the website’s or service provider’s systems to recognize your browser and capture and remember certain information. We collect a number of cookies from our users for various reasons, not least to track our own performance – but also to let us serve you content tailored to your own specifications, hopefully improving your overall experience of the website. Amongst other things, the cookies we use allow users to register to make comments, allow us to calculate how many visitors we have and how long they stay on our website.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some of the features that make your website experience more efficient may not function properly. We believe that your experience of the website would be adversely affected if you opted out of the cookies we use.
8. Securing personal information
We are committed to ensuring the security of client personal information in order to protect it from unauthorized access, collection, use, disclosure, copying, modification or disposal or similar risks. For this reason, it is also important that you also use safe passwords, without sharing them with other people and that you update them regularly. This is why:
We only provide articles and information. We never ask for credit card numbers.
We use Secure Socket Layer (SSL) technology for secure transmission of all your sensitive/credit information.
We use appropriate encryption of stored data
We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
If you have any concerns regarding our security, please contact us at email@example.com.
Should Ansvery experience a data breach and your information be involved, we will contact you if there is a risk of your data being misused and if we are legally obliged to do so. In some instances Ansvery will also be legally obliged to contact (data protection) authorities when a breach of private information occurs.
9. Data transfers, storage, and processing globally
11. Requests or questions
Feel free to contact us if you have any questions regarding your Personal Data. You can also contact us with requests to exercise your rights under European data protection law. Such rights include the rights to access, rectification, erasure, restriction of processing, data portability and object.
If you have any requests or questions with regard to your Personal Data you can contact our Data Protection Officer: firstname.lastname@example.org
We advise you to contact us first at email@example.com if you have any complaints regarding the processing of your Personal Data. But you have the right to lodge a complaint with the supervisory authority.